FAQ

Frequently Asked Questions

Find answers to the most common questions about running player auctions, live scoring, broadcast overlays, and more.

Getting Started

What is SportsAuctionPro?

SportsAuctionPro is the most advanced multi-sport auction and tournament management platform. Run transparent, broadcast-ready player auctions for cricket, football, basketball, volleyball, kabaddi, badminton, tennis, and pickleball — plus built-in live scoring, fan predictions, and broadcast overlays.

How do I create my first auction?

Sign up for free at https://app.sportsauctionpro.com, create a tournament, add your teams and player pool, configure auction rules (base price, purse limits, tiers), and hit "Start Auction." The entire setup takes under 15 minutes.

Which sports are supported?

We support 8+ sports: Cricket, Football, Basketball, Volleyball, Kabaddi, Badminton, Tennis, and Pickleball. Each sport has optimized scoring rules, stat tracking, and broadcast overlays.

Is there a free plan?

Yes! The Starter plan is completely free and includes up to 5 tournaments, 50 players per tournament, 4 teams, basic dashboard, and Excel export. Upgrade to Pro (₹2,499/year) for unlimited tournaments, broadcast overlays, and WhatsApp notifications.

Auctions

Can I run a live auction with remote bidding?

Yes. Team owners connect from any device with a simple join code. Bids are processed in real-time with sub-second latency. The auctioneer controls the flow while teams bid from their phones or laptops.

How does the broadcast overlay work?

We provide 21+ ESPN-style overlay templates at 1920×1080 resolution. Add them as a browser source in OBS or any streaming software. Overlays update automatically as bids happen — no manual switching needed.

Can I import my player list?

Absolutely. Upload a CSV or Excel file with player names, base prices, categories, and stats. Bulk import supports hundreds of players in seconds.

What happens if there’s a dispute during the auction?

Every bid is logged with a timestamp in our immutable audit trail. The auctioneer can review, undo, or reassign any player. Full transparency for all stakeholders.

Live Scoring

What is the built-in scoring app?

Our scoring module lets you create tournaments, schedule fixtures (Round Robin, Elimination, Swiss, Group+Knockout, Hybrid), score matches live from any mobile device, and share real-time results with fans via a public tournament hub.

How does the one-page scorer work?

The mobile scorer interface fits everything — score, sets, serve indicator, point controls — on a single screen with zero scrolling. Optimized for fast-paced sports like volleyball and badminton where every second counts.

Can I broadcast match scores to a live stream?

Yes! We generate ESPN-quality broadcast overlays (scoreboard, set tracker, team stats) at 1920×1080 resolution. Add them to OBS as a browser source for professional-looking live streams.

What are fan predictions?

Organizers can enable OTP-gated prediction contests. Fans verify their phone number, predict match winners, and earn points. A live leaderboard tracks streaks, accuracy, and rankings.

Pricing & Support

How does pricing work?

We offer three plans — Starter (Free), Pro (₹2,499/year), and Enterprise (₹4,999/year). Pro unlocks unlimited tournaments, broadcast overlays, WhatsApp notifications, custom branding, and priority support. Enterprise adds white-label, SSO, SLA, and dedicated account management.

Can I try Pro features before buying?

Yes, Pro comes with a free trial period. You get full access to all Pro features so you can evaluate before committing.

Do you offer refunds?

Yes. We have a clear refund policy — if you’re not satisfied within the refund window, contact us for a full refund. See our refund policy page for details.

How do I get support?

Free users get email support. Pro users get priority support with faster response times. Enterprise users get a dedicated account manager and on-call support. You can also reach us via WhatsApp at +91-78907-78787.

Still have questions?

Our team is here to help. Reach out on WhatsApp and we'll get back to you as soon as possible.

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